We are one of the oldest Feng Shui companies in the world, and our long-lasting presence on the internet has helped our website grow so much since 1999. Throughout our time on the web, we have always aimed to make your journey in Feng Shui as easy and enjoyable as possible. Here you will find a few pages that will hopefully give you all the support and information you need to know about our company, and be assured you are dealing with a long-standing company of very high repute. If there is anything that has not been covered, please fill in the form below to add your suggestions, and we will be happy to answer your questions.
USA Shipping update – 13-10-25
We have been shipping to the USA since we first opened our online store in 1999, and luckily, we have a great relationship with both the UK and US postal systems.
With the De Minimis rule being replaced with tariffs between the UK and the USA, I am happy to say that we have been shipping to the USA since the changeover without any issues. Deliveries tend to be around the same time, if not a bit sooner.
Due to the changes with customs, we were experiencing a backlog with customs processing at the beginning and have started to use a new shipping service that goes through customs at a faster rate that is fully tracked and delivered to your door. As always, we will keep this page updated with any changes.
Thank you
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What can I expect from the Feng Shui Store?
We pride ourselves in our fast delivery times and have shipped to over 118 different countries since we established in 1999. We only deal with high end, long standing delivery companies and offer an extremely reliable service.
- We mainly send via First Class Royal Mail, which is usually 1-2 days in the UK.
- We only deal with the best delivery companies and can cater for special shipping requests
- We have long-standing relationships with our delivery companies and send post out 5 days a week
- We offer step-by-step shipping updates for every order
- Every order is carefully packed and checked before dispatch
- We work with selected couriers to get your order to you as quickly as possible
- The most we charge for UK delivery is £2.95 anywhere in the United Kingdom
- All of our products are cleansed of negative energy and empowered with Sheng Chi before dispatch
How long does delivery take?
Most orders are sent within 1-3 working days. If there are any delays, we always notify you, and please bear in mind that Christmas and the Chinese New Year are our busiest times of year, and orders can take longer.
Is it safe to shop on your site?
We use PayPal for payment as this is the most secure payment method available, and the whole checkout process is 100% secure. All transaction information passed between merchant sites and PayPal systems is encrypted using 128-bit SSL certificates. You can be completely assured that nothing you pass to PayPal’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. However, if you are still unhappy about using a credit card online, you can send your order and pay by phone.
How can I order from the Feng Shui Store?
In several ways:
Online with your credit card via our secure server
- By post with a cheque or money order
- By phone using your credit card
If you wish to place an order online, enter the quantity of the product you require and click on the Buy Now button. This will add the item(s) to your shopping cart, which will be displayed for you. At any time you may view your order by clicking on the View Your Shopping Cart button at the top of every page.
When you have finished shopping, take a final look at your shopping cart, and from this page, you may proceed to the checkout. You will need to confirm your delivery details and the shipping information. Finally, you will be asked to confirm your payment details. You may pay by credit or debit card, or if you wish, you can submit your order and we will call you to arrange payment.
OPENING HOURS
Web site 24 hours a day
Office hours 9am – 5pm Monday to Friday
Phone numbers from within the UK
Telephone number: 01296 399100
Phone numbers International
Telephone: 0044 1296 399100
HI Daniel & JO and everyone, Happy Holidays to all. Just going over the monthly Flying Star guidelines for December. Wanted to know the best place for setting up the Christmas Tree and plants and crystals for the month?
Also, can you suggest various colors to wear for the holiday season, based on ones Chinese animals?
Thanks so much for all your great feed back.
Good Chi Always and Blessings too!
Hi June,
Happy Holidays to you, too 🙂
Here is the link for the Christmas article – https://www.fengshuiweb.co.uk/advice/fengshuichristmas.htm
If you can let me know your date of birth, I’ll be happy to tell you your auspicious colours based on your Gua number.
I hope this helps.
Kind regards,
Daniel
Hello, will your website be registered on the IOSS for the new European e-commerce rules? I buy with you every year and it will be hard to pay so much extra taxes if the website would not be registered. Kind Regards!
Hi Martin,
We have been looking into this and will hopefully have an update on this in the next week or two and will be posting about this on the website 🙂
I hope this helps.
Kind regards,
Daniel
Hello
This is a question made by a friend that doesn’t speak/write English.
Her house is a country-house.
Her home’s maindoor faces in accordance with her Kua number but (there’s always a but) the front of her home comes as following: house/door looking to a frontyard all the width and about 11 meters in depth, then the access door (iron bars, double car door), then the street. All the commented ON THE SAME LEVEL.
The problem is that AFTER the street begins a hill with raw vegetation: bushes, trees, grass. When opening the maindoor, the first thing to see is the imposing hill.
I first thought of a plain Ba Gua above the maindoor, but could you recommend any other “simple & understandable” (she’s not familiar with Feng Shui) protection for the blocking energy that comes down the hill?
Thanks in advance for your answer.
Carlos
Hi Carlos,
I would recommend placing a concave Ba Gua Mirror above the front door on the outside as this will absorb and neutralise any negative energy coming towards the home – https://www.fengshuiweb.co.uk/advice/ba_gua.htm
I hope this helps.
Kind regards,
Daniel
Hi Daniel
Thanks very much for your answer.
I’ll tell my friend your advice.
Regards from Spain.
Carlos
Hi Carlos,
No problem at all 🙂
Kind regards,
Daniel
Hello!do u ship to japan ?thank you for answering!!
Hi Marie,
Yes, we ship to Japan throughout the year. You can use our delivery estimator in the basket once you’ve added your cures to get an accurate price 🙂
I hope this helps.
Kind regards,
Daniel
Hi i came to the solution that my number is 5 accourdin to Bagua in the Lo Shu.
Since i was bort 19950707 that would meen that my personality belongs
to earth element but the year of 1995 is a year of pig, and the pig
belong to the water element. So what element is mine real one or is
both the water and earth. And how can the personality element and the
zodiac element not mach? But obviously it can.
Hi Ivan,
Your personal element for your Gua is earth.
The element of your Chinese animal yearly pillar varies from the gua element as the yearly pillar dictates your personal attributes and the gua element is used for enhancing your personal gua.
I hope this helps.
Kind regards,
Daniel
Hi, I ordered a 2017 cures and enhancement kit last year. Do I need to replace everything, or can I reuse some of the cures for the coming year (moving them into the correct location).
Thanks – Erica
Hi Erica,
I’ve just finished writing the article for reusing your 2017 cures kit in 2018 which you can find here https://www.fengshuiweb.co.uk/reusing-2017-annual-feng-shui-cures-enhancers-kit-2018/
Kind regards,
Daniel
Hi Daniel
I have a big tall pine tree at the corner right of the house (close to the nature path). This is the direction by standing facing the street and backing the house. The garage door is facing this tree
My front door is in line with the garage door. Some of the branches are pointing to the front door.
Also I can see from the front door that the corner of the neighbor’s roof (across the street) is pointing to my front door.
Can I use convex ba gua mirror for the poison arrows? Should I use two mirrors, one at the garage and one at the front door?
But we hardly use the garage door for entry.
My house is on the elevated land compared to my neighbor across the street. I just don’t want to create negative energy back to the neighbor.
Hi Beth,
From what you have told me it does not warrant using a convex ba gua mirror and if you did use I would place a flat ba gua although maybe one by your main entrance if you would prefer.
Hope this helps
Daniel
Hi
I have a big tall pine tree at the corner right of the house (close to the nature path). This is the location by standing facing the street.
Can I use convex ba gua mirror for the poison arrows? Also I notice the
Hi,
I think this post related to what I have just replied to above, hope it helps
Hello ,
Since my software subscription expired I can no longer see the flying stars , i tried renewing in the internet but that didnt work. Can you advice please advice how to do the renewal of subsciption ? thank you.
Hi Jeffrey,
Here is the link for the subscription renewal https://www.fengshuiweb.co.uk/shop/fengshuisoftware/academy-of-feng-shui-software-annual-subscription-for-annual-and-monthly-flying-star-analysis/
Once you have placed an order, we will send you a code to renew the subsctiption.
Please let me know if you have any problems.
Kind regards,
Daniel
Thank you Daniel, The order went thru.
I have another question please.
Will The construction year of the house change if the roof shingles (not the entire roof but just the shingles) were repalaced? In SE Asia houses are contructed with the roof made or steel trusses then covered with galvanized iron sheets. Replacing all these worn out galvenized sheets will also change the house construction year?
Thank you.
Hi Jeffrey,
The general rule of thumb is that if the room below the roof has seen the moon for 3 nights, this is enough to change the period of your home. This includes the galvanised sheets.
If your shingles have been off for 3 days, this would change the period of your home.
Kind regards,
Daniel
this is my order no. #62875
i just want to ask when my order will be delivered here in DUBAI.
Hi Christin,
Thank you for your order. Delivery to Dubai is sent via first class Royal Mail and usually takes 5-7 business days to arrive.
Kind regards,
Daniel
Hello, I bought Baguaa wealth protection mirror on June 2015 and I placed at front of my home above the door since my home main door faces the street directly. There was not much problems related to water till last month but Nowadays I am getting problems related to water due to which I am worried a lot. What would be the reason. ? Do I need to replace the mirror ? What is the usual replacement period for the mirror. Also how should I handle the old
Hi Vignesh,
It’s very hard to advise what could be causing this without visiting your home; my advice would be to read through the 2017 Annual Flying Star advice and also the June monthly advice which I have added the links below.
As a rule of thumb, you should replace the Ba Gua mirror once it starts to look worn out and faded so i would take a look and see what condition it is in, Vignesh.
http://www.fengshuiweb.co.uk/advice/flyingstars2017.htm
http://www.fengshuiweb.co.uk/advice/flyingstarsjune2017.htm
Kind regards,
Daniel
I am not sure why no one is answering my emails.
Hi Rebecca,
Could you please forward your email on to [email protected] with “Daniel Hanna” in the subject and I will get back to you.
Kind regards,
Daniel
Hi Michael
Thank you for the excellent annual cures kit. One quick question with regards to the best placement of the cures:
Our bed faces west it is a good direction for us (kua 6) but does that effect three killings i was confused by what i read. We have another bedroom but that is in the south with the bed facing east.
Many thanks
Phil F
Firstly, if you are moving your desk around this year, never sit with your back towards the west, it is better to face east instead.
Hi Philip,
If the west is your favourable directions for you Gua, I would not worry about this as you will be asleep and in a calm state when here. I always advise people that if they cannot face a favourable direction for the annual flying stars, their gua directions are just as good.
Kind regards,
Daniel
Hello,
I bought the cures and enhancers kit for 2017 and placed everything yesterday. I placed the Yi Bai Fu Mian Qi talisman in the west as instructed, but in our bedroom and the Tang JieTai Sui gold plaque in the West in the living room. Is it ok to have them at different levels in the house? it just worked better with regard to placement in these rooms. or is it better to have them in the same room?
Many thanks for your help!
Judith
Hi Judith,
When placing cures, you should place the cure in the room that is used more. For example, if you have a living room in the downstairs east sector and spare room in the upstairs east sector, you would place the cure in the living room.
I hope this helps.
Kind regards,
Daniel