Contact Us

Contact the Feng Shui Store

There are several ways to contact us the Feng Shui store. We are not just an internet Feng Shui Company; we have phone lines, fax (I know, who has a fax these days), email, Facebook, Twitter, contact forms etc making sure that you know you are dealing with a real company and not just the usual contact us standard web page that has no contact details other than a form to fill in.

Postal Address:

Feng Shui Store
2 Douglas Road
Aylesbury
Buckinghamshire
HP20 1HW
UK

Opening Hours

Office hours 9am – 5pm Monday to Friday

UK telephone & fax numbers

Telephone number:01296 399100
Fax Number: 01296 582889

International telephone & fax numbers:

Telephone: 01144 1296 399100
Fax Number: 01144 1296 582889

Europe telephone & fax numbers:

Telephone:0044 1296 399100
Fax Number:0044 1296 582889

We look forward to hearing from you

Telephone, Fax, Call Back & Mail Orders for UK and the rest of the world.

Our Feng Shui products are sent to every corner of the world and whilst we use the most secure servers and technology for online ordering, we still appreciate that there are some people who are still unsure about ordering via the Internet or indeed you are having technical problems ordering from our site. So here are a few other options for placing an order.

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44 thoughts on “Contact Us

  1. Hi Michael and Daniel,

    Can you please clarify on the use of a 9 square grid imposed on the floor plans and the radial grids created by software? Which one is best to follow? because some the part of the house that falls on radial grids are different when using the 9 grid squares.
    Thank you .

    1. Hi Jeffrey,

      Both are used to give you an idea of the different sectors and are not 100% accurate although I prefer to use the ba gua grid (radial grid) as this is more accurate.

      Kind regards,
      Daniel

  2. Hi Michael and Daniel, I am temporarily living in a Period 3 house. Do I use the original Period 3 bagua grid over the house or do I use a Period 8 grid because I have just moved into the house? I am totally confused by this aspect of the Flying Stars as I have previously read that houses that were built in earlier Periods to the current Period 8, should be renovated to bring them up to date. I cannot afford to make major changes to the house especially as I am living her on a temporary basis, however I do not want to activate areas that should not be disturbed.

    Any help or advise on this subject would be greatly appreciated!
    Many thanks, J

    1. Hi Jo,

      You would still class this as a period 3 home and calculate the Flying Stars for a period 3 home.

      To change a period 3 home to a period 8 home, you would need to replace the majority of the roof and let the top floor see moonlight and sunlight and obviously, this is not something you would do with a temporary home.

      I’d treat this as a period 3 home and calculate the stars accordingly, Jo.

      Kind regards,
      Daniel

  3. Hello do you ship orders to The philippines? Can you provide tracking numbers of shipmemt to The philippines?
    Thank you.

    Jeffrey

    1. Hi Jeffrey,

      We can ship to the Philippines although we would need to calculate the shipping before you place the order to send it tracked. If you could email me on jo@fengshuiweb.co.uk with what you are looking to order, I will get an estimate for shipping.

      Kind regards,
      Daniel

  4. Hi Michael & Daniel, I really am sorry to bother you but I need help! I have recently moved into a house where the front door faces NW. It is a terraced house and the front door is in the left hand corner of the front of the house looking out. I am having a real problem placing the bagua grid over the plan of the house to place my cures etc for the year.

    I do not know whether to place the grid with NW at the door (far left of house) or with NW in the middle of the grid as the house faces NW? I have all my cures and enhancers in situ but I am starting to fear that I have everything in the wrong place because things are going badly at a rapid rate!

    I realise I have not explained that very clearly and I apologise for adding to the confusion! My previous house faced East and the front door was in the middle of the house so it was straightforward placing the bagua grid but now I am totally lost and very concerned that all cures and enhancers are in the wrong places!

    I really would appreciate any help at all!

    Yours, Jo

      1. Hi Daniel, sorry about this. I did reply yesterday but I think I forgot to enter my email details? In case you didn’t receive yesterday’s email I just wanted to say thank you for getting back to me, I appreciate it! Unfortunately I am not on Facebook and I was wondering if I could email a floor plan to you instead? If not, no worries.

        Many thanks, Jo

          1. Thanks very much Daniel, I have emailed the floor plan and I hope you receive it safely.

            Many thanks, J

  5. Hello Michael and Jo

    Just purchased your cures and enhancers kit as i do every year. Stupid question but why is it important to put these up on 3rd Feb and not on 16th when its the Chinese New Year? And does this apply to all feng shui changes?

    Regards

    Philip

  6. Plse tell me how to win my man back he is a dog west and me a rabbit west
    Which location I shld energise and what shld I wear to attract my lover back

    1. Hi Cynthia,

      I would activate your Peach Blossom which is your 15 degree auspicious area. You need to place a certain amount of flowers in this area at a certain at a certain time. If you have already had an online report from us or own the software, this will tell you how to activate this.

      You can also follow the advice here for the #4 romance star here: https://www.fengshuiweb.co.uk/advice/flyingstars2017/4star.htm

      Here are the cures that will work well for the #4 star this year: https://www.fengshuiweb.co.uk/shop/4star/

      I hope this helps, Cynthia and good luck with your partner.

      Kind regards,
      Daniel

  7. Also i forgot to tell you, i am born on May, 27th, 1987 at 15:00 and my partner on January, 23rd, 1980, at 16:55 pm.

    Hope this info will do, so you can help us with some advice for the position of the apartment.

    Best,
    Gloria

    1. Hi Gloria,

      I have checked your charts and your boyfriend is actually a Chen 3. I would recommend following Annual and monthly Flying stars to make the apartment as good as it can be and try to face your auspicious directions when sleeping, working etc.

      Gloria
      kun 2
      west group
      ne, w, nw, sw

      Gloria\’s boyfriend
      Chen 3
      East group
      s, n, se, e

      Kind regards,

      Daniel Hanna

  8. Hello,

    I found your site on the internet and also your blog http://www.fengshuiweb.co.uk/advice/property.htm. My question is that we just moved in a new apartment and i have measured it and it indicates 330 degrees North and 150 degrees South, that means it\’s a Xun house, but my Kua number and my partner\’s is 2, so i don\’t know if it\’s ok.

    Can you please help me with an advice and also tell me what to do to increase the Chi number and the positive energies in our new home?

    Best regards,
    Gloria

    1. Hi Gloria,

      I have checked your charts and your boyfriend is actually a Chen 3. I would recommend following Annual and monthly Flying stars to make the apartment as good as it can be and try to face your auspicious directions when sleeping, working etc.

      Gloria
      kun 2
      west group
      ne, w, nw, sw

      Gloria\’s boyfriend
      Chen 3
      East group
      s, n, se, e

      Kind regards,

      Daniel Hanna

    1. Hola Cristal ,

      Sí , enviamos a todos los países del mundo. Si usted tiene algún problema , no dude en enviarme un mensaje .

      Saludos cordiales,
      Daniel

  9. I have unsuccessfully able to activate my software. Initially it was working but stopped working after 2 weeks and since then I have been unsuccessful to re-active. Support is hopeless because I have sent many request and seems to disappear in thin air without any acknowledgement or even solution. This is very frustrating and if I cannot get support or product activated soon, I will want my money back.

    1. Hi Kaushal,

      Can you please tell me which email address you are sending the requests to and I will look in to this for you.

      If you are using windows 8, this is the solution video https://vimeo.com/119751958

      This is a common fault with software activation on Windows 8 for a lot of different software but luckily it is a very easy fix as shown in the video.

      Please let me know how you get on, Kaushal.

      Kind regards,
      Daniel

    1. Hi Janet,

      The consultant version of the software allows you to display your company name, logo etc on reports.

      Kind regards,
      Daniel

  10. Hi Daniel, I am an OX born 3/29/1961 at 1 10:15am living in a house facing west. I got two big beautiful mirrors as a gift and don\’t know where to place them. Can you advice? thank you

    1. Hi Yvette,

      The best place for a Christmas tree this year is in the north and the southwest, west and northeast is also a good area.

      The best colour dress for New Years would be something in an auspicious colour such as reds, burgundy, lilac or anything fire coloured.

      Kind regards,
      Daniel

  11. Hi Daniel, I apologise if you have already received an email from me a few minutes ago thanking you for your advice. My internet just clicked off as I was about to send it so I am not sure if it went?

    Anyway, I just wanted to thank you very much for your recent advice regarding placing a bagua mirror where our next door neighbours have built a new extension. After over three months of serious problems and setbacks since the work started and within only half an hour of placing the bagua mirror, a huge number of our problems have been resolved! I cannot thank you enough for your advice and I really wish I had contacted you sooner! Many, many thanks, Jo

    1. Hi Jo,

      I\’m so glad to hear that it worked out well for you. Would you mind if I put this in our testimonials section?

      Kind regards,
      Daniel

  12. Hi,

    I have your feng shui software 3.0 and it is coming up with different flying stars for the 2014 chinese new year. I am getting flying star 1 in the North and not the SW as outlined on your website and so on with the other stars. The date entered on the flying stars detail page is 1/2/2014. Can you advise what the issue with the software is and how to fix it please.

    Thank you. Jen

    1. Hi Jo, thank you for getting back to me so quickly via email, I apologise for being a bit of an idiot!! I had read the date change as the 31st Jan not the 4th Feb, and as I entered the 1st of Feb the months changed so I just thought the years had changed as well!!

      Once again I\’m sorry for the mix up and wish you the best for the New Year.

      Jen

    2. Hi Jen,

      The Annual 2014 Flying Stars do not change until the 4th February 2014 which is when the Solar New Year begins.

      Kind regards,
      Daniel

  13. I have been unable to use my software the majority of the time I have had it. It is very difficult to receive support. Most of my requests for help have not been answered and the advice I was given did not work. I am at this point fully unable to use the software I have purchased because it will not activate. A solution would be much appreciated.

    1. Hi Nicole,

      I am sorry that you are having problems with the software, could you please email me your order number and I will try to resolve this for you. Could you please also tell me what version of windows you are using this on?

      Kind regards,
      Daniel

  14. Dear Michael and Jo

    Gong hei fat chow for the Year of the Snake!

    I am considering a couple of options for 2013 (born in a Pig Year!); can I send you a relatively accurate map of my flat, with North marked up, with a view for advice on the best placement of the 2013 Hu Shen Fu cure, plus the best spot for a Salt water cure?

    Many thanks in advance

    Toby

  15. Hi i am new to feng shui i just bought the feng shui essential kit and i wonder where to place these items at what directions.
    I really thank you for takig this effort to teach me more. Thank youso much…

    1. Hi Eugene,

      The Cures kit will contain all of the placement instructions for each product but if you get stick, just let me know and i\’ll be happy to help you through it 🙂

      Kind regards,
      Daniel

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